Our Privacy Promise






Privacy Policy | Heavenly Reminiscences

Privacy Policy

Effective Date: June 10, 2025

Last Updated: August 19, 2025

At Heavenly Reminiscences, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we keep it safe.

1. Information We Collect

When you interact with Heavenly Reminiscences, we may collect the following types of information:

Personal Information:

  • Name
  • Address
  • Email address
  • Phone number
  • Payment information (for billing purposes)

Order Information:

  • Details about your media (type, quantity, special instructions)
  • Photos, video clips, and music files submitted for slideshow creation (Memories in Motion service)

Website Usage Data (if applicable):

  • IP address
  • Browser type
  • Pages visited on our website

2. How We Use Your Information

  • Process and fulfill your digitization orders
  • Create custom slideshows through the Memories in Motion service
  • Communicate with you about your order or our services
  • Respond to your questions or requests
  • Send occasional updates about new services or promotions (only if you opt-in)
  • Maintain records for internal business purposes

3. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

  • Payment processors (to complete transactions)
  • Shipping providers (to deliver your order)
  • Service providers who assist us in operating our website or conducting our business — but only to the extent necessary, and they are required to keep your information confidential.

We may also disclose information if required by law or to protect our legal rights.

4. Data Security

We use appropriate security measures to protect your personal information, both during transmission and after we receive it. However, no method of electronic transmission or storage is 100% secure. We strive to protect your data but cannot guarantee absolute security.

5. How We Store Your Information

Your digitized files, photos, videos, and personal information are stored securely using industry-standard security practices. We utilize trusted third-party cloud service providers, including Amazon Web Services (AWS) and FileCloud, to store and manage your digital files. These providers use advanced encryption and security controls to help protect your data from unauthorized access. Files are retained only as long as necessary to complete your order unless otherwise requested by you. We do not keep permanent backups of your files unless agreed upon in writing.

6. Your Choices

  • Email Communication: You can opt out of promotional emails at any time by clicking the “unsubscribe” link in the message or by contacting us directly.
  • Access & Correction: If you would like to update or correct your personal information, please contact us.

7. Cookies & Tracking (if applicable)

Our website may use cookies or similar technologies to improve your experience. You can adjust your browser settings to refuse cookies if you prefer.

8. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The most current version will be posted on our website with the effective date.

10. Responsibility for Submitted Media

When you submit media (such as tapes, photos, or audio) for digitization, you confirm that you own the rights to the content or have obtained permission from the copyright holder. Heavenly Reminiscences does not claim ownership over your media but reserves the right to refuse content that may violate copyright laws.

Memories in Motion Slideshows: When you provide photos, videos, or music for our slideshow service, you confirm that you have the right to use this content. Heavenly Reminiscences will use your submitted media solely for creating your slideshow and will not share it with third parties without your consent. Clients are responsible for ensuring any music supplied is properly licensed for use in their slideshow.

11. Contact Us

Heavenly Reminiscences
📞 (866) 366-7999
📧 [email protected]
🌐 heavenlyreminiscences.com